Wealth Creation Professionals Help Centre

Click on any of the headings below and then on any of the individual questions to find the answers you are looking for…

  • About Wealth Creation Professionals
    • Who is behind Wealth Creation Professionals?

      Wealth Creation Professionals was founded in 2007 by Guy and Shaun Pounder, and yes, they are father and son.

      Guy is a Certified Practising Accountant and Registered Tax Agent who has almost 40 years experience operating two successful Sydney-based Accountancy and Taxation Practices. His practises provide a range of accountancy and taxation services to clients throughout Australia. To find out more about Guy’s accountancy and taxation services, please go to http://www.taxcpa.com.au

      Shaun is a practising Solicitor, specialising in commercial litigation and has worked for a number of top tier law firms in the UK, Europe and Sydney. Shaun is also a Sports Trader and Internet marketing Mentor.

      Guy and Shaun created Wealth Creation Professionals to empower their members to take action and create multiple streams of income, so that their members can achieve their financial freedom.

       

       

    • Can I ever communicate with a real person or pick up the phone and call someone?

      Yes you can.

      There are a number of ways that you can contact us.


      Telephone

      We have a number of telephone lines that you can contact us on, depending on which country you are from.

      Australia :  (02) 9540 3866

      United States :  (323) 319-5192
                                                                            
      United Kingdom :  020 3286 2582
                                                                            
      New Zealand :  09 889 3358

      Global:  +61295403638

      We shall be contactable on these landlines between the hours of 9am to 7pm Monday to Saturday, Australian Eastern Standard Time and you will speak directly to either Guy Pounder, Shaun Pounder or a member of the Wealth Creation Professionals team. Outside of those hours please leave a message and we shall endeavour to contact you within 24 hours.

       

      Live Chat

      You are also able to speak to us through Live Chat (over the Internet) during the designated hours that you will see on the site. If you go to the right hand side of the home page then you will see a box entitled “How Can We Help You” and next to the photo of Guy & Shaun it will indicate if a member of the WCP team is either online or offline.

      If we are online then you can chat live with us instantly over the internet.

      If offline then please leave a message and we shall get back to you as soon as we are back online again.

       

      Skype



      We suggest that every member subscribes to a free Skype account.

      What is Skype you ask? Well Skype is an Internet Phone System that allows you to use your computer to call any landline or cell phone in the world. Plus you can call any other Skype user from anywhere around the world for free.

      Therefore no matter where you live you could call us at Wealth Creation Professionals and speak to us for hours and it won’t cost you a cent.

      Our Skype User Name is “wealthcreationprofessionals”

      If you don’t have a Skype Account then may we suggest that you go to

      http://www.wealthcreationprofessionals.com/Skype

      and we will teach you how easy it is to set up your Skype Account.

       

      Email

      Alternatively, you can of course reach us at any time via email

      and we shall respond to your email as soon as possible.

  • General Membership
    • Do I have to be a member to access all the content of this site?

      Non-members will be able to view all of the content on the Wealth Creation Professionals site. However, in order to download specific content items, participate in the forum, benefit from the affiliate program and create your own profile on this site, you will need to become a member.

      To register now for your 21-day test drive for just $1, please click the link below:

      Register Now

    • Do I have to be a member to post comments on the Forum?

      Yes you do. Non-members will be able to read the forum, but in order to participate in creating new threads or adding posts, you will need to be a member.

    • What do I receive for my $1 test drive of the Wealth Creation Professionals?

      Your $1 test drive will give you access to everything on the Wealth Creation Professionals site. As a member you will be able to download content, participate in the forum, benefit from the affiliate program and create your own profile on this site.

      To see the full list of benefits of the Wealth Creation Professionals or to register now for your 21-day test drive for just $1, please click the link below:

      Learn All The Details

    • Can I still join if I live in a country outside Australia?

      Yes you definitely can. The beauty of the Wealth Creation Professionals website is that all the content it contains can be view or downloaded instantly to your personal computer. You can also participate in all other aspects and receive the full benefit of this site no matter where you live in the world.

    • What happens after the $1 is over?

      As per the Terms and Conditions and the text that you can read on the registration page, the no-risk 21-day test drive trial will last from the day you register until the 21-days have lapsed. After the trial period is over, your 21-day test drive will convert into a regular monthly membership. The membership investment is $47 per month, but you can cancel at anytime, without penalty.

    • Is there a limit to the amount of items I can download every month?

      As there are now hundreds of items on this site, and soon there will be thousands, naturally we need to be protective to ensure members use the site with integrity and do not put excess strain on our servers.

      With this in mind, we have created a Fair Use Policy, which states that: A member may view or download to their computer thirty (30) separate items in any given calendar monthly. This amount is deemed as the volume of content that a member can reasonably consume within this specified period of time.

      If you unwittingly exceed this amount, your account will be suspending until the date of your next billing period and then it will automatically re-activate.

    • I have forgotten my user name and/or password how do I log-in?

      After you have had a failed log-in attempt, text will appear with directions for you to follow in order to have your password reissued. If you have followed these steps to the letter and you are still unable to access the site, please email us with details and we will aim to have the issue resolved by the end of next working day.

    • Can I share my password or downloaded items with a friend?

      The Wealth Creation Professionals is designed for your personal use. Passing your details to family, friends or associates will only provide temporary support and may even lead to confusion. Therefore, as per our Terms and Conditions, it is prohibited to pass your username and password to others, and for you to electronically or physically distribute downloaded items to any third party.

    • Can I cancel my membership of the Wealth Creation Professionals anytime?

      Unlike other subscription services, which will lock you in for 12 or 24 months, the Wealth Creation Professionals gives you the option to cancel your membership at anytime. However once you have personally experienced the enormous benefits of this service, you’ll discover this site will become as important to you as brushing your teeth.

  • Search & Download
    • How to I search for an item within the Wealth Creation Professionals?

      As you will see, at the top of the right-hand-side panel, there is a fast and convenient method to search for any item available on this site. It uses a drop-down menu, so all you need to do is select what you are looking for, then click the “Search” button. From there, all matching items will appear with a 75 words description and a further line to fine out more.

      Alternatively, in the header of the Wealth Creation Professionals you will find a horizontal navigation bar. One of the items is named “Search”, and once you put your curser over this word, sub-navigation will appear giving you other options and ways to search for content on this site.

    • What should I do before downloading an item within the Wealth Creation Professionals?

      Once you have landed on the page of a particular item, you will see a description of exactly what the item is about and you able to read a list of bullet points that outline what you will learn by absorbing that particular item. Underneath these bullets, you may find that other members have written a review or have made comments. We suggest that you read this text first before downloading an item to ensure that you don’t unnecessarily exceed your monthly download limit.

    • How do I download a Print or text-based item to my computer?

      Yes, there are three different types of items on this site; Print, Audio and Video.

      When it comes to print or text-based documents, if you would like to view or start reading a particular item, you need to click on the “Download” button. Please note: items above 1MB may take up to 1 minute to download (depending on the speed of your internet connection). Alternatively, you may wish to not only download an item to view, but you may instead wish to save the item to your personal computer for future reference.

      If you are a PC user, you will need to right-click the download button, and then select the “Save Target As” option. A screen will then pop up asking you where on your computer do you want to save the document.

      For Mac users, you can either open the document and then go to File and then Save As, or you can right-click the download button and select “Download Linked File” which will save the item on your desktop and then it can be moved to your desired location.

    • If I have downloaded a text-based document, am I able to print it?

      Yes you definitely can. As most of the text-based items are more than 20 pages, we suggest printing via a laser printer, which will be much faster and more cost effective. Of course, if you prefer to read them on your screen, please do so.

    • What are my options when it comes to downloading an Audio file?

      When it comes to Audio, you have two options. The first option is to click the “Play” button and the sound will automatically stream from the web. Please note: depending on the speed of your Internet connection, you may need to allow up to 10 seconds for buffering.

      The second option you have is to download the entire Audio file to your computer so you can listen to it through a program such as iTunes or Windows Media Player. Once on your computer, you can then transfer the MP3 file to your iPod or preferred MP3 player. Specific steps on how to download an Audio (MP3) file are as follows:

      If you are a PC user, you will need to right-click the download button, and then select the “Save Target As” option. A screen will then pop up asking you where on your computer do you want to save the document.

      For Mac users, right-click the download button and select “Download Linked File” which will save the item on your desktop and then you can move it to your desired location from there.

      Please note: most of the audio files on this site are between 20 and 60 MB in size. This means, depending on the speed of your Internet connection, they may take up to 30 minutes to download. Of course if you use a broadband or ADSL connection, you can expect it to take anywhere between 1 and 5 minutes.

    • How do I watch the Videos on the Wealth Creation Professionals site?

      Simply click the “Play” button and allow some time for buffering and then the Video will automatically begin to play. Please note: if you do have a slow Internet connection, there may be some delays during the video while further buffering and loading occurs.

    • Can I put download items on my website or even sell them to others?

      All of the items on this site are protected by the copyright of the product creators. As specified in the Terms and Conditions, the items are for personal use and may be stored on your computer. However, if you copy, reproduce, distribute, transmit, broadcast, display, sell or license any item on this site (electronically or otherwise) you are in breach of the rules of this site. Immediate action will be the termination of your membership and fines of up to $100,000 may be enforced.

  • The Forum
    • I am new to Forums, what exactly are they?

      When it comes to the Internet, a Forum is an application for holding discussions and posting user generated content. Items are displayed under what’s called a Thread, which is simply a specific topic up for discussion. If you would like to add your own ideas and opinions, you can add a Post, which simply adds your comment to the original Thread for other members to see and read.

      When it comes to the Forum within the Wealth Creation Professionals, you will see that there are a number of categories within which you can create your own Thread or create a Post. If you are a member, we suggest that you simply go there now and click around and you will soon discover that it is easy to use.

    • Are there any general Dos and Don’ts when it comes to Forums?

      DO search for existing topics before starting new threads to see if a similar discussion has already started.
      DO understand that you have the right to your opinion and are more than welcome express your ideas.
      DO understand that people may have differences of opinion and do respect the beliefs (religious or otherwise) of other members.
      DO note that there are members from many parts of the world. As such, please explain yourself or provide background information if necessary when talking about issues within your region or country.
      DO use descriptive titles when creating a new thread. This will help others when searching for your topic.
      DO read previous posts on a tread in order to provide a new perspective rather than repeating ideas that have already been covered.
      DO relate to personal experiences where needed in order to back-up your ideas and opinions.
      DO respect member that choose to not pass on their personal details or the contact information of other people or service provides that have been mentioned in a post.
      DO re-read your post, to check for spelling and grammar, before submitting it live.

      DON'T post copyright protected articles within the forum, instead add in the specific URL of where the item is located.
      DON'T see this forum as a place for blatant self-promotion. Other members will sense this and may not react favourably.
      DON'T see the forum as another place for you to add affiliate links to promote the products and services of other third-party websites. Of course if it comes naturally or links are asked for, that is fine, but excessive or repeat use is certainly frowned upon.
      DON'T take differences of opinions personally, as people are entitled to their own views and diversity creates an opportunity for further expansion and growth.
      DON'T use any language on the forum thatt could offend other members. Swearing, name-calling or personal attacks are outside the culture of this site and are strictly prohibited.
      DON'T go off the topic. If you wish to talk about another issue, use your intelligence to decide whether it is better to add a post to an existing thread or create a new one in order to give a fresh start to the topic.

    • What if someone makes a comment on the Forum I'd don't agree with?

      The nature of Forums are such that they are an open environment for sharing ideas. In most cases, the best way to manage such an issue is to simply add a post of your own to provide some new perspective. However, if you feel that another member has made a post or certain comments, which are inappropriate or violate the recommendations above, simply send us an email. Upon receiving it will investigate the issue immediately and aim to resolve the issue or remove the text as soon as physically possible.

  • Adding Content
    • Can I add something of my own to the Blog?

      The Blog on the Wealth Creation Professionals is reserved for the owner of this site. If you have an article, story, anecdote or video that you feel would be appropriate to be displayed on the Blog, please email it to us. If we believe it to be suitable, we will add it to the Blog when the chance arises.

    • I have an eBook or Audio recording, can I upload it into the Wealth Creation Professionals?

      In order to protect the value of this site and ensure that the quality of content remains of a high standard, members will not directly be able to add their own content to the Wealth Creation Professionals. If you have an idea or suggestion, please send an email to us, providing as much detail as you possibly can about the item. If we find it to be suitable, we will ask you to email the item to us, or if it is a large audio or video file send it to us by physical mail, and we will endeavour to review it and put it up on the site.

  • Spreading The Word
    • Can I tell others people I know about the Wealth Creation Professionals?

      Absolutely. Now you can of course simply send people to the Wealth Creation Professionals home page, however the Wealth Creation Professionals is proud to offer an Affiliate program, in which all active members can participate. We believe that it's the ultimate Win-Win-Win scenario. The people you refer get access to the same extraordinary service, it helps us grow our member base and you receive an ongoing source of income to reward you for the members you have referred.

    • I am new to Affiliate marketing. In simple terms how does it work?

      As a member you will be issued with your own affiliate link, encoded with an ID that tracks the link that belongs to you. All you need to do is visit the “Affiliate” section of this site and go to “Promo Tools” to find your link. Then simply add this link to your website or any of your emails. When someone clicks on your link, a tag will be put onto their computer and land on the promotional page of the Wealth Creation Professionals. Then when someone becomes a member you’ll receive 25% (minus our merchant costs) of the persons $47 monthly investment for the lifetime of that membership. Of course, the more people you refer the more income you will make.

    • I am interested and want to get started. How I can find out more information?

      Please see the Wealth Creation Professionals Affiliate FAQs section. There you will find even more specific information and everything you need to know about how to effectively market and promote the Wealth Creation Professionals to others.

  • Technical
    • I have discovered spelling and grammatical errors on this site. How can these be fixed?

      Due that the large volume of content on this site, unfortunately there may be some spelling and grammatical errors. It would be of great benefit for us if you can please send an email, letting us know the URL of the page in question and on what line the error occurs. This is will be fixed by our programmers as soon as promised.

    • I have downloaded a printed document but I can't seem to open it?

      All of the print or text-based documents that are on this site have been formatted in an Adobe Reader file (commonly know as a PDF). If you don’t have such a program installed on your computer, you will need to purchase it or download a free version of the program from: www.adobe.com.

    • I have pressed “Play” on a particular Audio/Video item, I have waited some time for buffering and I still can't hear any sound. What's wrong?

      Often some people may be unaware that the sound on their computer has been set on mute or the volume is turned down to a very low level. We recommend that your first action is to check your volume settings on your computer or if you are using external speakers, ensure that they are switched on.

      If these steps don't correct the issue, you may want to try the steps below.

      For Mac Users

      1. Open "Applications" > "Utilities" > "Audio MIDI Setup"
      2. Check the properties for "Built In Output". Make sure it's set to 44.1 KHz.

      For PC Users

      1. Click "Start".
      2. Select "Run".
      3. Type: sndvol32
      4. Click "OK".
      5. Make sure the following are not muted and the volume is up for "Volume Control" and "Wave".

      If you're still having trouble, check to see if your system meets these requirements for running the video player:

      • Macromedia Flash Player 7.0+ plug-in
      • Windows 2000 or higher with latest updates installed
      • Mac OS X 10.3 or higher
      • Firefox 1.1+, Internet Explorer 5.0+, or Safari 1.0+
      • Broadband connection with 500+ Kbps

      Audio and Video on the Wealth Creation Professionals are streamed through an Adobe Flash player. For the best experience, we suggest you install the latest version of Adobe Flash after removing any old versions you've installed.

    • I have tried all of the points above, but the Audio/Video is still not working. What can I do?

      If you have tried all of the points above, then there may be an issue on our end, such as a particular link has become detached from the download button or the file has become corrupted. Please send us an email and we will endeavour to fix the problem as soon as possible and we will notify once it is working again. With matters such as this we apologise for any inconvenience caused and thank you for letting us know. This way, other members won’t have the same problems with that particular link.

  • Updating My Details
    • As a member, are my personal details safe?

      All of your personal details are stored on our secure servers, protected by dual passwords. Your contact information can only be accessed by our senior staff. Please note: members of the Wealth Creation Professionals will not be able to see or access any of your contact information.

    • How do I update my personal and contact details?

      If you are a member, you can update your contact information at any time by clicking on the “Support” button and then “My Account”. We strongly suggest that you check this area regularly, in order to make sure that you continue to received our regularly email updates and we can contact you by phone or sent physical mail for important announcements. You can also update your payment details in the area.

    • If I cancel my membership, can I rejoin?

      If you cancel your membership, you will not be able to re-register for a period of 12 months. This is to prevent people from stopping and starting their membership in an unethical way. To combat this our software will recognise the same user. Should you believe that your case is in need of individual consideration, please send us an email and we will get back to you as soon as possible.

  • Other Questions?
    • I've read all of the above but still can't find what I'm are looking for?

      Please fill out the enquiry box below with your details and one of the Wealth Creation Professionals team will reply to you within the next 24 hours.

      How can we help you?